Report a Gethuman That Does Not Work Anymore
Please help us maintain the gethuman database by reporting any phone numbers and/or gethumans that do not work. (please include the name of the company!) If you know the correct phone number and/or gethuman, please post that as well. Our researchers will find/validate the phone# and/or gethuman and update the database as soon as possible.
I can get the list of numbers of the companies but cannot print it. What am I doing wrong? I tried printing from the file command and from the print symbol at the top of the page but... Go figure. Sort of like getting a million options, eh?
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Mary, Did you try clicking the "Print Database" button? Its right under the Z in the list of letters to select for companies beginning with that letter.
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alltel info on this site is not correct. Pressing 00 at the prompt does not help - the menu is repeated and you are still caught in the trap.
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Time Warner does not work. My husband went through the regular channels and was on hold for at least 30 minutes. While he was holding, I tried the Get Human solution but it didn't work, so I called again and got through to a human in about five minutes. At the first prompt I selected option 1. At the second prompt asking for my account number, I did nothing. It repeated the prompt two or three times and I just kept doing nothing. It then prompted me to enter my phone number and, again I did nothing. At the next prompt, I tried 0, 00, *0, #0, 000, 001, 002, and 003. After 003 I got a human and handed her off to my husband. He was put on hold again, but not for more than a minute or two.
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My Time Warner entry was regarding Time Warner Cable.
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The directions for Transunion don't work as stated. It says to keep pressing 2, regardless of prompts. They ask for a zip code; pressing two gets that request repeated, and after three tries the recording says "You have exceeded the number of allowed attempts. Please hang up and try your call later. Goodbye." I tried again, gave the zip code, then came up against the three-tries limit again on my social security number.
There may be a point in the menu at which simply pressing two will do it, but it's not clear. Right now it just dumps you back out. Those credit reporting agencies seem to HATE talking to people!
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Hi for Verizonwireless after inputting cell number dial # 0
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You are correct. We fixed it.
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on march 22 I try to install Quicken from CD which I got by mail but I didn't finish because i didn't know how,but Intuit charged my credit card for $42.00.I can't get anybody to explane me how to get money back, please answer me
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I keep trying to enter a new company to the website
but your system does not allow this, even tho I click
on the "add new company" button. I want to add Frost
National Bank. they are fantastic. ALWAYS answer on the FIRST ring. That is company policy!!!!!! And it works every time. A "menu" does not even exist on their system.
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Stuart,
Just added Frost National Bank. You are right that their customer service is impressive. Remember to vote so that we can tell them what we think about their customer service. Just click on their name.
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Customer service terrible at Dell Computers. Spent 20 minutes getting the run around to change a phone number to no avail
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Remember to vote and tell us what you think of a companies customer service. Just click on the name of the company on the gh main page.
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When you dial 0 at all prompts it doesn't recognize that entry.
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Comcast has a new, additional customer service number 978-848-5049.
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I called this number and got a "this mailbox is full" message. It looks like a corporate Comcast number that they use for a lot of things, including outbound telemarketing. Did you have a good experience with this number?
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I'm trying to get someone from Capital One on the phone in the USA who can settle a payment problem. The outsourced agents don't seem to have any resources other than the script. The Capital One system won't allow me to pay off my balance to an actual ZERO -- there is always a "finance charge" lingering in the background that is added at the end of the statement period. Because interest is applied DAILY I never hit actual zero, only zero "balance due." It's an endless loop. With my current balance due zero I can't make ANY payment, except that the agents tell me I will have accrued interest based on the number of days AFTER my statement date but before my payment posted -- there is no way to get to ZERO, the finance charges accrue on previous finance charges. Has anyone found a way around this? I just want to pay it off and leave it alone until the next time I need access to the credit line.
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I've had this problem with other cards. You have to overpay your balance--pay $10 extra, and then wait two billing cycles for it to zero. If your balance is already zero (except for the finance charge) and you can't make a payment, charge some small amount--to a big-box store or one you don't like, since you don't want a small local company to have to pay excessive fees and wipe out their profits. Then you can pay for the charge plus the $10 extra (if you do it the same day you make the charge, you won't accrue much additional finance charge), and wait two billing cycles. Hope this helps!
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Procedure as listed to reach Verizon Wireless does not work ...states 'invalid response' and disconnects
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A Verizon rep told me to keep hitting zero and I would ultimately reach a human being. Only tried it once but it did work.
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The phone number for JCPenney.com is NOT: 1-800-322-1139.
I is: 1-800-322-1189.
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Thank you. We fixed this.
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The number for Reader's Digest goes a dead line with no ring and after a short time dial tone is returned.
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Air Tran does not work. tried #, put on hold w/horrendously LOUD music, the constant, annoying "please hold, someone will b with u shortly" for at least 17 mins. hung up in disgust.,
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How do we get ahold of ABC, CBS and NBC? Could those be in your database?
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US IRS is changed. You press "0" and you get a live operator who will direct your call. "Pressing nothing" as advised leaves you in a go-nowhere endless loop.
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when attempting to get through to comcast, no matter how many prompts you follow or even following your suggestions, you never get anyone and you get disconnected!!!!!!!!!!!!!!!!!!
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Tried the WALMART NUMBER TWICE TODAY. SAME PRESS ENDLESS NUMBERS AND NO HUMAN
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WAMU (Washington Mutual Bank): after responding to any message that may occur regarding a survey by pressing 2 to decline, then, press 0, #, 0, # and you will immediately be transferred to a telephone banking representative.
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Symantec - no longer works if you don't press anything. Just keeps repeating the options
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The 00 does not work any longer. There is absolutely no way to get beyond their telephone tree.
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The website is SallieMae.com
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Dosen't work for IRS number Says don't say anything or press anything and you should get through. Didn't work for me the same menu was repeated again and again.
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ATT/YAHOO TECH SERVICE really, really sux! 10 minutes wading through the voice recognition prompts ("Did you say "retail"? NO, I said "email"!!) - Finally was supposed to reach a human..when a male voice recording said something like, due to popularity of ATT products..blah blah..we can't help you today. Call back. ARRRGH!!
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may 12 2008.
the p and g phone number no longer works.
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TARGET - using the phone number in your database, press nothing, stay on line and a human will answer. This gives access to Target Stores information, Target merchandise and Target VISA.
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