2008-07-24T23:01:41Z http://blog.gethuman.com/comments/atom.aspx Quick Blog tag:blog.gethuman.com,2008-07-24:1223522 Jerry Long http://CBKansas.com 2008-07-24T16:32:10Z 2008-07-24T16:32:10Z tag:blog.gethuman.com,2008-07-24:1223438 Tammy 2008-07-24T16:00:16Z 2008-07-24T16:00:16Z Interested in buying advertising and am unable to get in touch with a person. Numerous online request forms have been filled out to no avail.
Would normally dismiss the vendor, but am in need of information, regardless.]]> tag:blog.gethuman.com,2008-07-24:1222930 reprot 2008-07-24T12:26:38Z 2008-07-24T12:26:38Z tag:blog.gethuman.com,2008-07-24:1222919 Gretel 2008-07-24T12:22:58Z 2008-07-24T12:22:58Z
Hit the 0 button many times it will take you right to customer service Rep.]]> tag:blog.gethuman.com,2008-07-24:1222906 Gretel 2008-07-24T12:18:29Z 2008-07-24T12:18:29Z
See web site : http://www.wireless.att.com/about/meet-us/steve-hodges.jsp


AT&T Business NORTHEAST CONTACTS Numbers -

AT&T Business Customer Service Numbers
AT&T CallVantage® for Small Business

Sales: 866-816-3815
Service: 866-596-8464

Business Billing Inquiries (AT&T billed)

800-342-5288

Business Billing Inquiries (Exchange carrier billed)

800-325-0138

Business Services
Includes Virtual Private Network Service, Dedicated IP Service, Business Internet Services, Business IP Dial Service, Security and Business Continuity Services, Hosting and Applications Services, Voice over IP Services, and Global IP Network Services.

800-248-3632

Customer Service
800-222-0400
DSL Internet Service
877-937-5288
Global Video Service
800-221-7680
Government Markets
Customer Care
Service Provider Identification Number (SPIN)
143001192
See also: Access Reform
TeleConference Services
800-232-1234

To contact the Corporate Headquarters. See this web site: http://www.corp.att.com/contact/corporate.html

AT&T Corporate headquarters is currently located in Chicago, ILL at 227 West Monroe Street.

Also try: AT&T 175 E. Houston
San Antonio, TX, 78205-2233
USA
www.att.com

1.210.821.4105

Director of Business operation (Northeast) -

AT&T

Susan Johnson

Director Business Operations
+1.210.821.4105

sh2894@att.com


AT&T Corp. 175 E. Houston
San Antonio, TX 78205-2233
USA

If you sign up for JIGSAW.com you can locate any business address and personnel.

As ususal Executive Phone numbers are not normally listed telephone numbers.

Most of this I obtained from the internet.

Hope ot helps.]]> tag:blog.gethuman.com,2008-07-24:1222726 Gretel http://www.geisingerwebpay.org 2008-07-24T11:18:03Z 2008-07-24T11:18:03Z
Please do not confuse this with the OUTSTANDING Medical care that GEISINGER MEDICAL CENTER in Danville, PA gives. This is a fabulous hospital with many , many outstanding doctors and nurses whom generally care about their patients. We are very lucky and blessed to have such a wonderful and outstanding Hospital whom cares about its patients.

The billing department is located in NEWARK, NJ. GEISINGER HEALTH SYSTEM, P.O. Box 27727, Newark, NJ 07101-7727. Phone: Customer service - 1-800-640-4206.

We have had them make mistakes from over billing, incorrect medical codes, over payments on accounts(refunds)as well as late notices for bills never received. In addition, we have received lbills that state the bill was going to collections; on bills that we received 5 months after the service date (example - date of service March 2007 - bill received in July 2008).

We have also waited on HOLD to speak to customer service representatives for as much a 15 minutes or more.

In the past, several of the customer service reps were not knowledgeable as well as bit rude.

All these things causes undue STRESS to Customers(patients)and causes undue confusion with insurances companies. It also leaves patients managing their own health care. Keep in mind that these patients may be very old , very sick or recovering after just being discharged from the hospital.

Credit amounts are not credited automatically to the balance due and so this causes yet another phone call and more undue and unnecessary stress.

We have actually received bills for March 2007 in July 2008. The bills actually reads "passed due and delinquent."

We also received bills from this company LATE making it impossible for the payment to get back to them in time.

We wind up calling the billing department every time a bill comes in since there has been all sorts of mistakes as mentioned above.

Other mistakes have included: wrong billing codes sent to the insurance as well as double billing to the insurance company.

Is anyone else having these troubles or is just us?]]> tag:blog.gethuman.com,2008-07-24:1222662 Anonymous 2008-07-24T10:57:18Z 2008-07-24T10:57:18Z
I have found that saying "Customer Service" will eventually get you to a human but I'd like to find a better way to get to a supervisor who can answer questions.]]> tag:blog.gethuman.com,2008-07-24:1222525 justin 2008-07-24T10:07:01Z 2008-07-24T10:07:01Z tag:blog.gethuman.com,2008-07-24:1222470 Robert Kievit 2008-07-24T09:53:40Z 2008-07-24T09:53:40Z tag:blog.gethuman.com,2008-07-24:1222465 Lilith 2008-07-24T09:52:03Z 2008-07-24T09:52:03Z